Refund Policy
Last updated: May 23, 2026
Overview
This refund policy applies to all purchases made through GhostProof, operated by Ghostproof. Payments are processed securely by Paddle, our merchant of record.
30-Day Money-Back Guarantee
We offer a full refund within 30 days of your original purchase date. If you are not satisfied with your Pro subscription for any reason, contact us within 30 days and we will issue a complete refund — no questions asked.
How to Request a Refund
To request a refund, email us at:
Include the email address associated with your account. We will process your refund promptly. Refunds are returned to the original payment method and typically appear within 5–10 business days depending on your bank or card issuer.
Subscription Cancellation
You may cancel your subscription at any time from your account settings or by contacting us. Cancellation stops future billing but does not automatically trigger a refund. To receive a refund, please follow the refund request process above within 30 days of your purchase.
Contact
If you have any questions about this policy, please contact us at hello@getghostproof.com.