Get in touch
We're a small team and we read every message. Expect a reply within 1–2 business days.
Email us directly
hello@getghostproof.com
For all enquiries, billing, and support
Response time
1–2 business days
Mon – Fri, we reply as fast as we can
Common questions
How do I cancel my subscription?
Visit your account settings and click "Manage Billing". You can cancel directly from the customer portal.
I forgot my password — how do I reset it?
Click "Forgot password?" on the login page and we'll send a reset link to your email.
Can I get a refund?
We don't offer refunds for partial billing periods, but if you're experiencing an issue we're always happy to help. Reach out and we'll do our best.
How do I delete my account?
Account deletion requires a manual request — email us and we'll permanently delete your account and all associated data within 48 hours.
I found a bug. How do I report it?
Use the form below with as much detail as possible — what you were doing, what you expected, and what happened. Screenshots are very helpful.